Sr. Scientific Support Specialist

Pick up phone call, record call information, define customer enquiry and provide solutions. Solve product related technical issues and complaints from customers effectively then close case. If not, assign call to related modalities and tracing. Check public mailbox daily, handle customer enquiry and process quality control. Support business in quotation issue, leads dispatching and tracing. SFDC d…… 完整岗位描述与官方投递入口,请登录后在岗位详情页查看。