Rider Experience Expert

1）Own the abnormal delivery process for riders. Design operational solutions for various exceptions during rider deliveries (e.g., slow food preparation, incorrect customer addresses), improving rider NPS. 2）Own rider safety. Design rider safety intervention plans, insurance policies, and accident handling procedures to reduce rider safety incident rates and improve the rider experience in insuran…… 完整岗位描述与官方投递入口,请登录后在岗位详情页查看。