Experience Operation Specialist

体验看板搭建及监控：根据策略搭建体验看板，并对异常数据进行原因分析及下钻，输出分析报告 Experience dashboard setup and monitoring: Build experience dashboards based on governance strategies, conduct root cause analysis and drill-down on anomalous data, and produce analysis reports. 线下服务案例纠纷处理：负责线下服务态度类客诉纠纷处理 Offline service dispute resolution: Responsible for handling customer complaints and disputes related to offline service attitude. …… 完整岗位描述与官方投递入口,请登录后在岗位详情页查看。