At Your Service Supervisor

POSITION SUMMARY   Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check b…… 完整岗位描述与官方投递入口,请登录后在岗位详情页查看。